Is my credit card and personal information safe?
We use 128-bit SSL encryption from Comodo to protect your personal information. Credit/debit card payments are dealt with securely via PayPal or Google so we never have direct access to your card details.
How much does postage and packing cost?
The amount charged is the actual rate charged to us by Royal Mail. This is calculated by our software when you checkout and is based on the weight of the items in your cart and the delivery method chosen.
Do you ship internationally?
Yes, the cost of delivery is based on the weight of the items in your cart and will be via an insured and signed for method.
Can I ship to another person or address?
Yes, providing the order does not total more than £100. During checkout enter the other persons name and address in the "Shipping Address" section in Paypal.
Do you gift wrap?
Yes, please state that you would like your item gift wrapped in the comments section when you checkout and we will wrap the item for you.
What if my item is lost or broken in the post?
In the unlikely event this happens, please contact us via the link on the left and we will arrange a refund or replacement for the item. You will also get a store credit for the amount you have spent on return shipping if applicable.
What is your return policy?
You may return an item within 7 days of receipt for any reason. As long as the item arrives in the same condition as sent you will be given a full refund excluding postage costs.